Lisa is shocked when she discovers an unopened letter informing her that a health visitor will be calling to check on Belle's well being - today! In a panic she orders Zak to tidy up the house. But it's only a matter of time before things start to go wrong. With his attention focused on the television, Zak fails to notice that Belle has wandered off in front of the health visitor's car. When the shaken up official appears at his front door, Zak refuses to co-operate. Ashley feels ashamed by his confrontation with Gavin. And his day gets worse when Diane hints that she knows how he feels about her daughter. But his mind is put to rest when Bernice tells him that he shouldn't blame himself for what happened - he was acting in her defence. Bernice is less than enthusiastic when Alan offers to buy Gavin's shares in The Woolpack.